Employment Ads
Technical Services / Help Desk Representative
The New Jersey Association of Mental Health and Addiction Agencies, a non-profit trade association near Trenton, NJ, has a unique opportunity for employment of a multi-faceted, dynamic, technical self-starter to enhance our organizational goals to provide a greater level of service to our customers and stakeholders. This candidate should be enthusiastic, flexible, customer service oriented, able to take initiative, detailed oriented, very organized and able to work under tight time constraints.
This position has two distinct roles:
• Primary role: Provide telephone/e-mail Level One help desk support for applications developed by the NJ Division of Mental Health and Addiction Services, such as the Quarterly Contract Monitoring Report (QCMR), the Unified Service Transaction system (USTF) and the Contracting Information Management System (CIMS) used by substance use treatment providers with contracts for services. (Training is provided to you to support these applications .. prior knowledge helpful, though not necessary.)
• Secondary role: Provide support for internal staff at the organization.
• Provide internal support for staff of 15 for adds/moves/changes for our hosted PBX platform.
• Occasionally provide (about 15%) in-field desktop support or PC/laptop roll-out projects for external customers.
• Assemble, update and distribute statistical information from the Help Desk database.
• Support NJAMHAA's CMS website platform; Responsible for posting updates submitted by different departments within the organization.
• Write brief articles for semi-annual "Bits & Bytes" newsletter regarding trends in networking, security and other relevant topics.
Qualifications:
• Knowledge of Help Desk software, such as Kaseya's BMS, is a valuable asset and a highly desirable skill set.
• High School Graduate with a minimum of one year of computer school training and/or 5 or more years’ experience in help desk or technical support.
• Minimum CompTIA A+ or Network +Certification required. (Experience in lieu of certification is acceptable).
• Excellent written and verbal skills. Proven ability to communicate well in person and in writing.
• Excellent knowledge of Microsoft Office and Office 365, including administration for adding/removing users.
• Knowledge of audio/video equipment such as Clear One and/or Polycom systems, along with presentation equipment, screens, wireless microphones, etc. is highly desirable, though not required.
• Expertise working with Skype for Business (Microsoft Teams) , Zoom or other video conferencing software is highly desirable, though not required.
• Strong interpersonal skills. Must have ability to work as a team member and independently.
• Record of reliability and attendance.
Travel is reimbursable.
NJAMHAA, Inc. is a not-for-profit. We are an equal opportunity employer with paid sick, personal, and vacation time, 401K with match, life insurance and other competitive benefits, including staff appreciation day, holiday "party" and everyone gets their birthday off! NJAMHAA is a great place to work!
Job Type: Full-time
Pay: From $45,000.00 per year
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
Click here to apply for this position.
Posted Jan. 4, 2022
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Rutgers Health University Behavioral Health Care
Employment Opportunities
Rutgers Health University Behavioral Health Care (UBHC), established in 1971, is one of the largest providers of behavioral and addictions health care in the country, UBHC offers a wide range of services, including inpatient units; partial hospitalization programs; intensive outpatient programming; case management; outpatient treatment; correctional health care; a Certified Community Behavioral Health Center; peer-operated helplines for service members, veterans, mothers of children with special needs, law enforcement officers, and child protection workers; a statewide suicide prevention hotline; and a clinical research and training institute; as well as an array of specialty and peer support services.
Mental Health Clinician II
UBHC has multiple openings available for the MHC II position. The MHC II will participate in the assessment and treatment of the clinical needs of clients. Assists in the development of appropriate treatment plans and assumes overall case management responsibilities.
Key duties of this position are as follows:
- Provides individual, family and group therapy within a community behavioral health setting.
- Actively participates in program clinical and staff meetings, committees and contributes to the smooth functioning and operations of the unit.
- Provides direct clinical supervision as assigned, to students and interns.
- Provides clinical supervision toward licensure to provisionally licensed staff.
- Shows leadership and initiative in support of overall organizational and departmental mission.
- Contributes to staff training and development and gives constructive feedback to the Program Administrator consistent with areas of expertise.
Education, Experience, Licensure, Certification Requirements:
- Master’s Degree in a mental health discipline plus two (2) years of post-master’s experience in the field of mental health.
- Licensed in the State of NJ to provide mental health services as an independent practitioner.
- Applicants possessing a degree in Social Work must have an active New Jersey certification/license as required by the New Jersey Board of Social Work Examiners.
Mental Health Clinician III
UBHC has multiple openings available for the MHC III position. The MHC III will assist in carrying out a comprehensive mental health care program and related services. Assumes overall case management responsibilities.
Key duties of this position are as follows:
- Provides individual, family and group therapy within a community behavioral health setting.
- Manages caseload demands effectively while considering both quality of care and agency needs.
- Assumes overall case management responsibilities for assigned clients, including coordination of treatment and liaison with community agencies.
- Collaborates effectively with other staff members, referral sources and social support networks to provide treatment and care for clients and families.
- Maintains effective, open communication with members of the treatment team as indicated by feedback from team members and supervisory observation.
- Maintains and completes appropriate client records, charts and reports in a timely manner, in compliance with The Joint Commission and Center standards.
Education, Experience, Licensure, Certification Requirements:
- Master’s degree in a mental health discipline.
- New Jersey license or permit required by discipline.
- Applicants possessing a degree in Social Work must have an active New Jersey certification/license as required by the New Jersey Board of Social Work Examiners.
Screening Clinician
UBHC has multiple openings available for the Screening Clinician position. The Screening Clinician will perform psychiatric emergency services, screening, and screening outreach assessments as well as other mental health services.
Key duties of this position are as follows:
- Serves assigned shifts providing on-site, outreach screening and commitment evaluations in an effective and skillful manner.
- Utilizes person, family and agency information to determine an appropriate screening outcome for persons served.
- Collaborates with treatment team to make the best assessment, provides high quality care and develops an appropriate screening outcome in accordance with professionally- accepted standards.
- Provides coordination and on-site interaction with outside/other agencies involved in the screening process (e.g., police, state hospital, Division of Child Protection & Permanency, Children’s System of Care, emergency rooms and other UBHC programs).
- Maintains appropriate clinical records in a timely manner.
Education, Experience, Licensure, Certification Requirements:
- Master’s Degree in a mental health or related field from an accredited institution.
- One (1) year post-master, full time, professional experience in a psychiatric setting.
- Candidate must be eligible to receive the New Jersey State Certification as a Mental Health Screener within one (1) year of employment.
- Valid driver’s license.
Habilitation Counselor
UBHC has multiple openings available for the Habilitation Counselor position. The Habilitation Counselor provides a wide range of case management services to consumers to assist them in regaining control over their own lives and their own recovery process.
Key duties of this position are as follows:
- Provides referral, linkage, transportation, and support to assigned consumers.
- Advocates for appropriate resources for consumers and families based on assessed needs.
- Provides case management services.
- Completes appropriate documentation and utilization review.
Education, Experience, Licensure, Certification Requirements:
- Bachelor’s Degree in a behavioral health discipline or related human services field.
- A minimum of one (1) year experience in the mental health field.
- Applicants possessing a degree in Social Work must have an active New Jersey certification/licensure as required by the State Board of Social Work.
- Valid driver’s license.
To apply for any of the above-referenced Rutgers University, UBHC employment opportunities, please visit: http://jobs.rutgers.edu
Information about the benefits provided to Rutgers University employees can be found at: http://uhr.rutgers.edu/benefits/benefits-overview
